Control Tower Solutions (CTS) is developed, designed and implemented by Electronics By Knowledge to achieve full transparency and control for our B2B customers and suppliers supported and available as a global solution. Our CTS solutions can be operated stand alone or as an integrated application. For product exchange programs, recalls and product-return programs CTS makes availability possible for the whole distribution chain and network including involved suppliers.

Our specialist engineers form the core team at our ESD-safe workshop. By carrying out repairs on both a component and modular basis, we are able to offer our customers both quality and cost-effective opportunities.
EBK is fully authorised for repair work for a large number of brands, whether under guarantee or not. This allows us to deal with your order in the optimum way. We offer a unique, one-stop shopping concept: one process for various brands. With the result: an efficient, streamlined and optimally cost-effective process.

Service is more than just repair work! By using the Exchange and advanced Exchange programmes for our home and European customers, we are able to achieve a high level of customer satisfaction. The starting point is to achieve an economically optimum solution with high-quality functionality, with the interests of the customer/user at the forefront.

The advantage of this flexibility, in combination with a highly qualified technical and support workforce, comes to the fore in our ability to take on last-minute rework jobs. Rework orders often arrive unexpectedly and at the last minute, and this is when a reliable service partner is essential.

Remanufacturing is a separate discipline within EBK. We carry out remanufacturing work for various OEM customers, fully in accordance with factory specifications. All the work and procedures take place in a dedicated department, in accordance with the work instructions and protocols established by the automotive manufacturer, in conjunction with the car make, the fixed procedures and protocols.
All the units in this process are tested twice, according to standardised test protocols for functional specifications, and undergo a final acceptance test prior to delivery. In this way, we are able to achieve our aim of meeting delivery times, according to target and with the highest possible quality.